1. skeptic25's Avatar
    I've had my V60 for about a week now and noticed you can't mute the phone with the volume down key. When you press the volume down key the volume goes ALMOST all the way down and stops just short of mute. I confirmed the same issue with a friends V60. Yes, I know you can manually swipe the bar all the way down but it's an extra step that was never needed before.

    Is there a setting I'm missing somewhere?
    07-06-2020 10:32 AM
  2. mustang7757's Avatar
    Is this a Att version?
    07-06-2020 10:44 AM
  3. skeptic25's Avatar
    It's the Sprint version.
    07-06-2020 10:52 AM
  4. mustang7757's Avatar
    It's the Sprint version.
    Ahh, I know Att version use to have this issue on Samsung. Have you tried safe mode to rule out any 3rd party apps?
    07-06-2020 10:56 AM
  5. skeptic25's Avatar
    Just tried safe mode and no go.
    07-06-2020 11:08 AM
  6. mustang7757's Avatar
    Just tried safe mode and no go.
    It might be designed like this, strange
    This volume not media?
    07-06-2020 11:12 AM
  7. skeptic25's Avatar
    It's weird. If I'm in settings> sound> volume it will go all the way down with the button. If I'm not in settings it stops just short.
    07-06-2020 11:13 AM
  8. skeptic25's Avatar
    Yeah, main phone volume
    07-06-2020 11:13 AM
  9. mustang7757's Avatar
    It's weird. If I'm in settings> sound> volume it will go all the way down with the button. If I'm not in settings it stops just short.
    That is strange
    Let's see if any members have the same issue.
    07-06-2020 11:16 AM
  10. Ryano89's Avatar
    I've had my V60 for about a week now and noticed you can't mute the phone with the volume down key. When you press the volume down key the volume goes ALMOST all the way down and stops just short of mute. I confirmed the same issue with a friends V60. Yes, I know you can manually swipe the bar all the way down but it's an extra step that was never needed before.

    Is there a setting I'm missing somewhere?
    Weird.. T-Mobile version lets me mute using only the volume key
    07-06-2020 11:28 AM
  11. Mooncatt's Avatar
    I have the volume toggle in my quick settings bar. Two taps and I'm set to vibrate.
    07-06-2020 03:29 PM
  12. sushiguy732's Avatar
    Weird.. T-Mobile version lets me mute using only the volume key
    I'm also with T-Mobile and I can mite with the volume buttons and toggle.
    07-06-2020 05:30 PM
  13. jmssarno's Avatar
    I'm also with T-Mobile and I can mite with the volume buttons and toggle.
    Same here...
    I'm using a T-Mobile V60 and you can mute with the volume button.

    An issue with the Sprint version???
    07-06-2020 06:16 PM
  14. skeptic25's Avatar
    It must be a Sprint issue. We ordered 2 V60's and they both stop 1 notch short of mute.
    07-08-2020 09:48 AM
  15. ggrant3876's Avatar
    It must be a Sprint issue. We ordered 2 V60's and they both stop 1 notch short of mute.
    My T-Mobile version does too. Press and hold the volume button and it stops 1 notch short. Release and one more press and it goes all the way. I believe it's a feature not an issue.
    07-10-2020 03:48 AM
  16. NationalTrust's Avatar
    My T-Mobile version does too. Press and hold the volume button and it stops 1 notch short. Release and one more press and it goes all the way. I believe it's a feature not an issue.
    Exactly. My Verizon version does the same.
    07-10-2020 06:37 AM
  17. IAmSixNine's Avatar
    From my home screen, i can press volume down and it goes all the way down to 1 notch, release, press again, it goes to mute, release press again it goes to vibrate.
    I have the Tmobile version V60
    07-10-2020 08:33 AM

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