1. jmssarno's Avatar
    I wonder if any other T-Mobile V60 users are experiencing issues with their WiFi Calling since the last update.

    My device won't stay connected on WiFi calling ever since the last update (September security patch).
    It will connect for about 20 minutes then disconnect itself. I can't get it to stay connected as I tried (Reboot, shut WiFi off/on) various methods to enable WiFi calling.

    My incoming calls get dropped and I can't make any outgoing calls, even when I disable WiFi calling.

    Anyone else having these issues?
    10-20-2020 04:33 PM
  2. Chuck Finley69's Avatar
    I wonder if any other T-Mobile V60 users are experiencing issues with their WiFi Calling since the last update.

    My device won't stay connected on WiFi calling ever since the last update (September security patch).
    It will connect for about 20 minutes then disconnect itself. I can't get it to stay connected as I tried (Reboot, shut WiFi off/on) various methods to enable WiFi calling.

    My incoming calls get dropped and I can't make any outgoing calls, even when I disable WiFi calling.

    Anyone else having these issues?
    Are you on T-Mobile branded hardware?
    10-21-2020 10:18 AM
  3. IAmSixNine's Avatar
    No issues on my end. V60 TMO. At work i have 1 bar to no signal so I rely on WiFi calling for voice and text. Been at work just over 2 hours and my WiFi Calling shows connected.
    Does this happen only at home or other places / other wifi? Until you can test at another location on different wifi its hard to tell if its your phone or a network issue.
    10-21-2020 11:18 AM
  4. jmssarno's Avatar
    No issues on my end. V60 TMO. At work i have 1 bar to no signal so I rely on WiFi calling for voice and text. Been at work just over 2 hours and my WiFi Calling shows connected.
    Does this happen only at home or other places / other wifi? Until you can test at another location on different wifi its hard to tell if its your phone or a network issue.
    Yeah, it's mostly at home is where I have this issue. Although it has happened elsewhere on WiFi but not to the same extent as when I'm home.

    All since the latest update
    10-21-2020 12:03 PM
  5. IAmSixNine's Avatar
    Try power cycling your router and/or modem. Then power cycle phone when those come back up to refresh all connections. Test and see if that helps.
    In the past when i have had wifi calling issues, specifically when it fails to register properly its always been a tmobile or network issue.
    10-22-2020 09:04 AM
  6. jmssarno's Avatar
    Try power cycling your router and/or modem. Then power cycle phone when those come back up to refresh all connections. Test and see if that helps.
    In the past when i have had wifi calling issues, specifically when it fails to register properly its always been a tmobile or network issue.
    Sounds good, I'll give it a try. Thanks.
    10-22-2020 11:08 AM

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