04-25-2016 02:06 PM
33 12
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  1. moy2181's Avatar
    Hi Everyone, I am using my Urbane 2 on T-Mobile (working great BTW) but when i receive a call on my phone my watch does not ring. Isn't it supposed to ring when connected via BT? I also have a Fossil Q and every time my phone rings my watch rings as well, obviously i cant answer the call since there is no speaker on that one. Calls that are forwarded to the LG watch work flawlessly but only if they are forwarded. Any clues as to why this is happening. Thanks!!
    mdw1995 likes this.
    04-06-2016 01:53 AM
  2. foxbat121's Avatar
    It takes a few extra steps in order to configure the watch be able to dial or answer calls from BT all thanks to the addition of worthless NumberSync feature:
    1. Deactivate NumberSync
    2. Enable 'Allow phone audio' on watch BT settings.
    3. Make sure the phone now can recognize your watch as BT headset and connect to it as BT headset.

    Once #3 is confirmed, you will be able to answer or dial calls using BT.
    NirvanaJon220 likes this.
    04-06-2016 07:29 AM
  3. Glgaglro's Avatar
    I'm having the exact same issue. I purchased the re-released urbane 2 and am using T-Mobile. All app notifications are sent to watch just fine, however no phone calls or text messages are sent to watch while being paired with phone. I tried deactivating numbersynch but still no change. Any advice would be appreciated!!
    04-06-2016 11:45 AM
  4. Chorazin's Avatar
    I couldn't get texts to work on mine until I switched to Hangouts as my SMS app, now it works great. Not sure why that made the difference but if it works, it works.
    04-06-2016 11:51 AM
  5. moy2181's Avatar
    That seemed to work foxbat121!! Thanks!!
    04-06-2016 12:19 PM
  6. foxbat121's Avatar
    I couldn't get texts to work on mine until I switched to Hangouts as my SMS app, now it works great. Not sure why that made the difference but if it works, it works.
    You need to match watch SMS app (there is a setting for it on the watch) with phone's default text app. I use Google Messenger for both. But Hangout will do as well. However, if you use your phone manufacturer's default SMS app, it may not have AW version of the app and hence won't get notification.
    04-06-2016 01:42 PM
  7. Glgaglro's Avatar
    Where do you get to the BT settings on the watch to enable phone audio?
    04-06-2016 03:40 PM
  8. foxbat121's Avatar
    Settings app on the watch. If you didn't see the Enable phone audio checkbox or not clickable, you haven't deactivated NumberSync yet. Just disable NumberSync or turn off cell radio won't help.
    04-06-2016 03:58 PM
  9. Glgaglro's Avatar
    Under Bluetooth on settings I only have option to scan and connect to a BT device. I found numbersync under permissions and then system permissions and selected disable for both phone and sim. I'm thinking I.must be going astray here somewhere. Thanks again for trying to help me with this.
    04-06-2016 05:26 PM
  10. foxbat121's Avatar
    No, not disable permissions. You have to launch NumberSync from settings and select Deactivate. Otherwise, you will not be able to see the BT option
    Jim Cheverie likes this.
    04-06-2016 05:50 PM
  11. Glgaglro's Avatar
    I don't seem to have option for numbersync in my settings. Perhaps this is because I never set phone up through att. I took it straight to T-Mobile store and had T-Mobile wear sim installed before ever turning it on.
    04-06-2016 07:17 PM
  12. mdw1995's Avatar
    I don't seem to have option for numbersync in my settings. Perhaps this is because I never set phone up through att. I took it straight to T-Mobile store and had T-Mobile wear sim installed before ever turning it on.
    If you go to settings on the watch under settings>cellular>advanced the last option doesn't mention sharing?
    John Dodson1 likes this.
    04-06-2016 07:59 PM
  13. foxbat121's Avatar
    I don't seem to have option for numbersync in my settings. Perhaps this is because I never set phone up through att. I took it straight to T-Mobile store and had T-Mobile wear sim installed before ever turning it on.
    Settings->cellular->2ND option is number sync.
    04-06-2016 08:17 PM
  14. mdw1995's Avatar
    Settings->cellular->2ND option is number sync.
    Ah. I don't have AT&T and have never setup number sync. I don't have it as a 2nd option in cellular but under advanced in cellular the 4th option says "watch shares number with phone"
    04-06-2016 08:22 PM
  15. rellim's Avatar
    I don't see "allow phone audio on watch BT settings. On my watch I have only 3 options under the bt setting: connected or disconnected; scan for nearby devices; and unpair devices. Btw, I'm on AT&T. Any advice?
    04-06-2016 09:16 PM
  16. foxbat121's Avatar
    I don't see "allow phone audio on watch BT settings. On my watch I have only 3 options under the bt setting: connected or disconnected; scan for nearby devices; and unpair devices. Any advice?
    You went a level too deep.
    04-06-2016 09:18 PM
  17. rellim's Avatar
    I'm confused. When I first go to the bluetooth setting the only option I have is "devices".
    04-06-2016 09:24 PM
  18. Glgaglro's Avatar
    Thanks. Got it working now. Last setting under cellular was sharing. I unselected share for both phone and text. Then BT had option to select enable phone audio. Now I'm receiving calls and texts while paired to phone. Thanks all!!
    04-06-2016 09:44 PM
  19. mdw1995's Avatar
    I'm confused. When I first go to the bluetooth setting the only option I have is "devices".
    Attached Thumbnails Calls not being sent to watch via BT-104653.jpg  
    04-06-2016 09:48 PM
  20. foxbat121's Avatar
    I'm confused. When I first go to the bluetooth setting the only option I have is "devices".
    Read the thread. We already covered it thoroughly.
    04-06-2016 09:53 PM
  21. Chorazin's Avatar
    You need to match watch SMS app (there is a setting for it on the watch) with phone's default text app. I use Google Messenger for both. But Hangout will do as well. However, if you use your phone manufacturer's default SMS app, it may not have AW version of the app and hence won't get notification.
    Well, that's not helping anything. I was using Google Messenger (which is the SMS app on the Watch) and it just stopped notifying me of syncing with the watch Monday. Either connected via BT or on LTE, only Hangouts works. I'd rather use Messenger since Hangouts doesn't sync the messages I send from the watch.
    04-06-2016 10:11 PM
  22. foxbat121's Avatar
    Whatever you choose has to be the default SMS app on the phone. Only the default SMS app receives real time text on the phone. I have no problem with Messenger on both my Nexus 5 and HTC M9 on either my Nov edition of the watch or the new version of the watch.
    04-06-2016 10:22 PM
  23. Chorazin's Avatar
    When Messenger is the default on my phone it doesn't send notifications to the watch, When Hangouts is the default, iHangouts wil send notifications to the watch normally.

    I'd rather use Messenger, since when I send a message from the watch via OK Google it doesn't sync in Hangouts so there are gaps in the conversation. Oddly enough Messenger will still show those texts even when it's not the default. It's not on the blocked apps list either, and I've resynced my apps.
    04-06-2016 10:45 PM
  24. foxbat121's Avatar
    I guess that's many different small things in Android that doesn't always work all the time.
    04-06-2016 10:55 PM
  25. NirvanaJon220's Avatar
    Just wanted to thank you for this, Foxbat121.
    I was giving up on my Urbane 2 and trying to return it to AT&T yesterday. Was on the phone with 3 different techs and nobody could figure this out.

    My first Urbane 2 (nov '15 version) worked just fine with this, but I thought they firmware locked these things on the March '16 release version. I'm in love with my watch again. Thanks!
    04-12-2016 02:32 PM
33 12

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