Google Playstore Problem- It wont connect

zmayfieldwb37

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Mar 10, 2012
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I can connect to the internet and other app stores like my amazon app store. For some reason i cannot connect to my google playstore. Why is this happening?
 

isaacdibb1095

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Mar 7, 2012
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You might need to force close the Google Play Store.
Here's how;
Go to Settings
Select: Applications.
Select: Running
Select play store. -May be called Google Play or Google Play Store-
Select: Force Close and Clear Cache.

Hopefully this helps :)
 

zmayfieldwb37

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Mar 10, 2012
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I tried that a few times and i even uninstalled it as well and nothing happened.I cleared the data and nothing happened. I tried to convert back to the previous app store and still nothing happened.

Its making me mad :(
 

isaacdibb1095

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Well at least you know that now.. the other thing I was going to tell you to try is to go into Settings; Accounts and Sync; What ever google account your play store is used with, and sync that account. This is what I did with my phone and I have helped other people with this problem, and this usually solves the issue.

Just letting you know:)
-Isaac-
 

marcus11

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May 10, 2012
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hi im just new with android, im also encountering problems in connecting to google play store, i tried to force close and set date and time in automatic but still it is not connecting.. pls help me what to do next.. appreciate your kind rply..:'(
 

crazycrazy2

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Dec 28, 2012
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Hi... I had the same problem...very new to android tablet...had it about 2 days now.
I forced closed as well, then turned the device off. When I turned it back on, it worked.
 

Tanisha Reynolds

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Feb 23, 2013
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hey, my name is Tanisha and i have a samsung galaxy young and i dont have an interent connection on my phone, however i would like to access google play to download apps such as instragram. I looked on my running settings and there was not a running app know as google play or anything. I dont know what i should do know, i would like to go on instragram when im out and about but my phone says it has no relaible interent connection when i have 3g and bars?
Help? :):'(
 

Sam B1

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Mar 6, 2013
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Thank you - really strange problem I set the automatic date and it worked fine just as you suggested, really appreciate your post.
 

lonerwolf

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May 12, 2013
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Thank you!! Would have never guessed that it was the time setting either. I tried everything and finally realized the time and date were.set erong so i change it to the correct time/date and i can access the store now:):)
 

peachestherabbit

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Jun 2, 2013
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I've tried everything the time and syncing and the connection thing but nothings working for some reason it just won't connect and I have full connection please help...
 

Xhanah Hersan

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Jul 4, 2013
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I can connect to the internet and other app stores like my market store. For some reason i cannot connect ......can you connect now??? we have the same problem..
 
Last edited:

Xhanah Hersan

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Jul 4, 2013
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You might need to force close the Google Play Store.
Here's how;
Go to Settings
Select: Applications.
Select: Running
Select play store. -May be called Google Play or Google Play Store-
Select: Force Close and Clear Cache.


i try that but when i go to running it doesn't have google play...and even market which is in my andriod fone.. pls.. send me another tips.
 

jmbrex2788

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Aug 4, 2013
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Thanks for posting this. Turns out I was having the same issue. I assume if the devices date and time doesnt match up correctly then Google Services won't sync to your device. As a side note, this problem will cause your 4G and Wifi icons to turn grey because Blue icons indicate the phone is connected to Google Services.

I must have turned off Automatic Date and time when I was on vacation and wanted the phone to show the time at home instead of the local time. Again, thanks for the tip!
:D
 

Sonny1967

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Feb 27, 2013
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Why the hell does the date and time have to be set on auto for a tablet to connect to Google Play? That is Absolutely Absurd and Unbelievable!!
 

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