1. Blue304's Avatar
    I've been trying to download some apps for the past 3 days but they just keep loading & loading! I press install & that loading bar just keeps moving, it won't go past it to the downloading part! It's getting so annoying! It was working fine & then just stopped one night. Please help me! I have a Samsung Galaxy Grand Prime
    12-24-2015 02:54 PM
  2. N4Newbie's Avatar
    What apps?

    Generally speaking, the solution to Play Store problems of this sort is Settings -> Apps -> Google Play Store -> Clear Cache.
    12-24-2015 03:21 PM
  3. Blue304's Avatar
    What apps?

    Generally speaking, the solution to Play Store problems of this sort is Settings -> Apps -> Google Play Store -> Clear Cache.
    Any app! Games, wallpapers, anything! After I hit accept it just keeps loading, it doesn't move onto the downloading/installing bar or whatever
    12-24-2015 04:28 PM
  4. N4Newbie's Avatar
    Did you try clearing the cache as I explained above?
    12-25-2015 09:18 AM
  5. doandm's Avatar
    You should restart your phone, then try again
    04-05-2016 06:43 AM
  6. B. Diddy's Avatar
    Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    01-04-2017 02:34 AM

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