Recent content by 1jkent

Actually, your claim still doesn't make sense. Repeating it over and over and getting nasty about it doesn't make it true. The jury is still out on what is causing it. And some phones are not having the problem. That means that the phone is defective in some manner. Other phones (no matter what...

I do not believe that you are contributing to what is otherwise a serious conversation, and I hope that the moderators notice this.

I would argue that other phones exhibiting the same problem are either junk phones (not built as top-end units) or are also defective. There is a problem with at least a good number of these new Samsung handsets. Samsung isn't even arguing that this is normal behavior. Most importantly: if 4K...

Zanman, I'm really, really sorry this problem is affecting you, too. My phone was just delivered to the repair facility in Texas today, so I should have some more news over the next couple of days. If they send back a phone (either my original or a replacement) that does the same thing, I'm...

Why offer 4k shooting ability if you can't do it right? Why does it also affect QHD quality on those handsets suffering from the issue? And most importantly: Why are some on this thread not suffering from this issue? The argument doesn't make sense, and Samsung is clearly saying it "isn't right"...

After showing a tech-savvy friend of mine the test video I shot at QHD, he believes that the problem is actually in the hardware, not the software -- and not because the chip isn't designed to handle recording video at 4K and because it's so busy doing other things. He strongly suspects...

Swagglepuff, no, the problem is only most evident during rapid movements. However, it can be seen at other times, as well. Even the video shot of the coy pond in the Tom's Guide review I linked to before shows the issue -- even when panning very slowly. Someone else shot video of his dog walking...

Hello, everyone. Someone here asked what my screen resolution settings were -- that's actually a fantastic question, and I've tried changing that around several times, all with the same effect. In fact, when you replay the mp4 on other devices (including my Samsung tablet at QHD resolution), any...

It's interesting that more and more people are turning up the same issue when they match the settings to what I have. I would initially tend to blame it on just being a phone, too, but my S6 shot beautiful 4k with no such issue, and I've seen 4k iPhone footage that looks perfect, too. There is...

StrikeIII - I'm glad you aren't having issues. Yes, I'm on the latest software update. That was a good idea. gernerttl - That is fantastic! Maybe this is just a relatively small batch of phones affected, although 8 out of 8 from different stores and times is a rather high ratio, and I'm seeing...

Erwaso: That was my thought, as well. However, the store I purchased it from offered to exchange it for me until we duplicated the problem on four handsets other than mine, including one that was an S8 instead of an S8+. A "Samsung World" employee at a Best Buy over an hour from where I live...

If the software is never fixed, this is the last Sammy I buy. Why bother building a phone with the capacity of shooting in QHD or UHD if it looks like garbage? I was willing to take the drop in resolution from 16 to 12 (begrudgingly). But the video experience on the eight handsets I've seen is...

Hi, there! I'm glad you aren't having the issue -- may I ask, did you bump up your resolution settings on the video to either QHD or UHD? I didn't notice the problem until I did, and "out of the box", it's only set to FHD.

Tyler, Very interesting experiments, indeed! I would tend to agree with you about the limitations of these phones, except that my Samsung Galaxy S6 never did anything like this with its 4k video shooting, nor does it do it on my friend's Apple iPhone 6. I've seen entire commercials and...

Tyler, Thanks for the reply. I'm glad you're not having this issue. It seems to "flare" when I move the camera slightly. Interestingly, I've discovered that all of these handsets are shipping from the factory set to shoot standard FHD, and the problems are almost invisible at that resolution. I...