Recent content by 3lectr0nic

True, but I'm not worried about it. I knew from the beginning it would be gone for good. I just don't want to give Samsung business if they don't honor their trade in promotion.

Mine is the same situation as yours, even bubble wrapped! Samsung said they will escalate and review it within 3-5 days. My concern is, if they don't take back the charge I am unable to return the phone due to it being outside of their return window of two weeks. I did find out that they can...

If you file a chargeback isn't there a chance they will blacklist the S8 you purchased? I am in the same situation where they said HTC One M8 was denied for "Normal Wear & Tear" when I have videos and pictures of the phone in good shape. It appears that I can call their support phone number...