Recent content by 8Gaia

you might have a chance to pay if you go to "My Promotions" in the Shop Samsung App. I also never got an email, I uninstalled/reinstalled the shop app and when I clicked on the promo it said "Already Registered" then took me to the "Buy Now" page. Hope this helps.

that was fast! congrats. Mine arrives tomorrow =)

my promo says Under Review and it has already shipped. Order info says "In Transit".

Hey... I just got my shipping notification! it's coming on Friday. Did you get yours? I am so glad it's finally over for me, I hope your bundle arrives this week as well. BTW no email from Samsung, just Fedex Delivery Manager.

Status in order page still says Confirmed. in the promo website 'Gift Sent'. in the Shop app 'Under review'. Not sure if I should call and who to call.

So we're experiencing the exact same situation although mine was "approved" and changed to "Under Review" today in the app. This is getting annoying but I hope it's a good sign.

Did you call today? Is your gift still "processing"? Weirdest thing happened to me today, on the Shop app, it changed from "Approved" to "Under Review" but on my PC it says "Gift Sent". Nothing on Fedex...

same here but in the Shop Samsung app it says Under Review.

so my claim changed back to Under Review, was approved already and paid for ://. Anyone experienced this issue? Could this mean they are finally shipping it? This is just annoying. On the web version it says gift sent now. And in Shop Samsung it says 'under review'. I hope I receive my 99...

9 am to 9 pm Eastern Time.

Same here. When I called twice this week they said I should ship (or have shipped) by the 26th. They did the "escalation thing" that has worked for many. Nope. Last time I called (yesterday) I was given the 6-8 week bs. I did mention the Terms of the Sale thingy but he offered to send me the...

called e-commerce.

Same here =( Funny, I called and they told me for the first time "it can take 6-8 weeks".

At least we're only a few now. Do give them a call, so that they contact the warehouse. just be prepared to wait for like 2h. I also paid via paypal, posted the 21st.

I was told the same but she said 24 hours not 5 days and really insisted on me calling again. I called by noon btw. She told me it should've been shipped out by Wednesday. Since its a Friday I am gonna give them a call on Tuesday maybe. I hope your stuff ships soon.