Recent content by ABColt10

  1. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    Loving my the new update! Thank you sooooo much for you help, we couldn't have done it without you!
  2. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    Oh. Typed in like you said, clicked Check Updates and got this...
  3. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    I was looking for SM-N975U..not there
  4. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    Okay so we are selecting the options on SamFirm (correct version) and the model number isn't available- see attached photo. Also the region xxa isn't an option and definitely not one of the US options.. help!
  5. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    I'm back! I looped my husband(a little more tech savvy than myself) in on our convo last night and he's going to help me. We just backed up the device so wish us luck! See you on the other side. I'll update once its done.
  6. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    I know a bit, you don't happen to have another handy YouTube video to follow do you :-)
  7. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    Is there a way to fix this or re_flash it to get the update? Or and I screwed?
  8. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    If buy Straight Talk Sim you mean carrier than no. I have Cricket Wireless. And boot up is Samsung
  9. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    Yes, it says official. Attached screen shots.
  10. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    How do I put phone in download mode.. don't judge!
  11. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    Thanks for the response! And so welcoming!! Model # SM-N975U If it ends up being the carrier issue, which may be. I believe I found a way to see who the original carrier was and it was Sprint: I am on Cricket. Is there any way to backdoor this to still get the update? Would anyone point me in...
  12. ABColt10

    No Android 10 update ; Did I buy a knockoff or Virus?

    Howdy all! I am a lifetime Apple user and about two weeks ago took the plunge into Android and freaking loving it!!! Now I do want to say that my Note 10+ was bought from one of those 2nd hand dealer. It seemed legit, I consider my self very tech savie and even googled ways to assure it's not...