Recent content by agsags

Re: Why wont my screen turn on I am having the same problem and I have been unable to fix it, even with hard resets. What did you do?

this has happened to me on my 5-day old phone. flushing cache, soft reboots, and multiple factory resets have not solved the problem. I am returning the phone to Best buy for a replacement.

Re: S6 edge - black screen - no response this has happened to me when my new phone was 5 days old. I have performed cache wipe, soft boot, and many iterative rounds of factory resets with various levels of reconfiguration/app reinstallation. The problem persists. Neither Samsung nor Verizon...

This has happened to me as well. Soft reboots, cache refreshes, and many iterative rounds of factory resets (with varying levels of reconfiguration) has failed to solve the problem. The phone is 5 days old and neither Verizon nor Samsung can offer any advice other than obtain a certified...