Recent content by air_head

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    Is this software update information message legitimate?

    I've spoke with Samsung and had a remote management session with them. I've posted on another thread (link below) about what happened, but my best advice is to factory reset just to be safe, as Samsung had no idea where the notification has come from...
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    How did this dodgy "Software Update" notification appear?

    So, I've just finished the remote session with someone from the tech team... he didn't know where the notification has come from and thinks it may of been from a 3rd party app (even though I've only got apps via the app store and the notification still appears in safe mode?!?!). Apparently I'm...
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    How did this dodgy "Software Update" notification appear?

    Samsung told me NOT to click "ok". There is an update, but they don't know where the notification is coming from.
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    How did this dodgy "Software Update" notification appear?

    So Samsung got in touch with me today and arranged a remote management session for tomorrow. I will be back tomorrow to let you know haw it goes. Can I just ask what network everyone is on? I've seen a few people say they are on O2. Maybe it's O2 that's forced the shady notification.
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    How did this dodgy "Software Update" notification appear?

    I received this notification on Thursday. I have been in touch with Samsung and I'm awaiting a call from the mobile specialists. The Samsung team originally went through some trouble shooting with me (safe mode, soft reset, forcing stops on Internet browser's and of course scanning for viruses)...