Recent content by Alam98

When it happens, the screen is unresponsive but the second screen display is working but also unresponsive. Cannot unlock phone when this happens, power button and the knock on doesn't turn on the screen

phone is new, ive tried disabling pin and fingerprint sensor but this problem still happens at random. also problem seems to be occurring in safe mode after factory reset as well

Problem always seems to happen when I try to unlock my phone and press the power button and unlock it with my fingerprint. The screen will turn on but everything is black (when I turn off the lights i see the screen illuminating). Then, the volume buttons and the power button becomes...