Recent content by Albert Harnois

I purchased two of these three days ago. One already has issues that Samsung cannot resolve. I have contacted their support group and have been told they have not yet been trained in this device, as it is too new. It will not go into sleep mode, but instead runs an endless loop of a Samsung...

Every time I hit the sleep button, the tablet reactivates and shows a video of a jet plane, etc. I cannot put the tablet in sleep mode, but must turn it off every time I stop using it. What's that all about and how do I fix it?