Recent content by amidnightowl

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    Samsung Galaxy s6 password locked after android update - password does not work

    Update: I did find someone who was able to unlock the phone without losing any of my data. Android Genius in Newport Beach, CA was able to remove the password. It took about 10 days but I have it back and everything is good.
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    Samsung Galaxy s6 password locked after android update - password does not work

    Doubtful, I already spoke with a tech at Samsung directly. Which was at the same phone number the Sprint tech was going to call. I put 3 inquiries out to local places to see if any can bypass it.
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    Samsung Galaxy s6 password locked after android update - password does not work

    The Google lock has now expired but the 60 min password try is still in place. If I can catch it right at the end of the 60 minutes (in the last second) the phone will ask for a fingerprint or password. But, ha ha!! It won't take the fingerprint and as soon as the screen times out, it will only...
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    Samsung Galaxy s6 password locked after android update - password does not work

    Yes, I have used the password & pin before. Every so often it requires it the password or pin which previously worked
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    Samsung Galaxy s6 password locked after android update - password does not work

    Samsung had me clear the cache partition but that didn't work either. It seems short sighted to not have a way for a password reset.