Recent content by Amy Pierce

  1. Amy Pierce

    Finding a rogue app

    Not sure what specific app gave me the notification. It was just on my list of notifications not a pop up. Once I restarted the device it went away. I dont know how to find the notification history.
  2. Amy Pierce

    Finding a rogue app

    I received a notification from my phone this morning that an app was using all my CPU and I had to restart the phone. How do I find the rogue app that was doing this? Also my memory storage went from 4 GB available to 0.5 GB overnight. I have a Samsung J3. Android version 9. Storage 16 GB.
  3. Amy Pierce

    Why does Smart Switch require storage on my phone?

    I see the message on the PC in Smart Switch after I choose the backup option. This is what happens: I connect the phone via USB to PC. I start Smart Switch on PC. It connects to the device and smart switch screen comes up on phone. I choose the Backup button on PC screen. It gives me a...
  4. Amy Pierce

    Why does Smart Switch require storage on my phone?

    Yes - storage is 99.9% full. I have been told this is likely due to corrupt files (because it all shows up under "Other" in the Storage Analysis) and the way to resolve is do a factory reset. Thus I am trying to use Smart Switch to do a backup to my PC to ensure I can get back what I need. And...
  5. Amy Pierce

    Why does Smart Switch require storage on my phone?

    Yes - it is a Samsung J3. Android version 9. Storage 16 GB.
  6. Amy Pierce

    Why does Smart Switch require storage on my phone?

    I have registered. Device is J337A. Thanks