Recent content by Android_Swag

Admins please take this thread down. It is apparent my question will not be answered.

I have complete access to my phone. I never set the fingerprint scanner to my lock screen because when my Otter Box was on it obstructed the scanner and did not work properly. Now I have stopped using my Otter Box and would like to utilize the fingerprint scanner, but I cannot save any new...

After locking via Device Manager and unlocking my phone I went to settings, but did not see a "fingerprint" option. I did see "Finger Scanner" and selected that. Once there I selected "Change Alternate Password" and was immediately prompted for the alternate password I set originally Which I...

I apologize if I was unclear, I DO have full access to my phone because I set the lock screen to a PIN that I remember. Upon selecting 'Fingerprint Manager' I am asked for either a fingerprint scan to match one of three unusable prints I registered previously where my otterbox impeded the...

The link gives me these three options. The only one that would work is 'Erase', but as I said before this option wipes my entire phone. I will contact Tech Support and post if they can resolve my issue Thanks again

There are separate buttons for 'Lock' and 'Erase'. The 'Lock' button allows me to lock my phone with a password I choose at my computer. The 'Erase' button performs a factory reset on my device, permanently removing all of my apps, photos, music, and settings. This just isn't worth it. Thank...

I don't see anything about resetting my S5 access information on the link you provided

Hi all! A few weeks ago I tried setting up the finger print scanner on my Galaxy S5 but my otterbox prevented the scanner from working properly. Now I have removed the otterbox and want to utilize the fingerprint scanner, but I am unable to access the fingerprint menu because it has 3 unusable...

Will do. Thanks for the response!

Hi all! I have begun using Google Play Music on my phone and was wondering if it's possible to have it ignore the music files stored on my phone. Right now it shows many of my songs twice, once for the Google Music cloud and once for my phone's copy. This means if I'm listening through an album...