Recent content by androiduser9876

I still haven't figured it out. I need to back everything up before I can factory reset it but I don't know how to access everything to back it all up.

Did you ever figure out how to fix this?

I have been having the same exact problem as chris0044 with my LG G3 since 1 day ago. I have Lollipop. I brought it to the store and they didn't know what to do besides a full reset. I want to backup everything in my phone to my computer before I do the reset. How do I do that without having...