Recent content by anhtruong51

Has anyone received a real check yet? I haven't received any email about the refund being processed like they told me to wait 3-5 days for when I called on Monday. So I called Samsung again and was transferred over to the higher level of support. The guy told me to wait until December 10 to call...

Just a little update for those who have read my previous post, I just called Samsung again this morning and incidentally got the same rep that I spoke to on last Thursday. I was told by the supervisor on that day to call back today to escalate my ticket number if I still haven't seen anything...

I feel like I have a need to contribute to this post because I am in the same boat and don't want everyone to get their hope up for the check. Got my box on October 14. It was delivered to Coppell, Texas on October 19. So today is the 16th "business" day that they promised. Still nothing from...