Recent content by annamagnani

I toggled off pen detection and so far its bavk to normal. Thanks for all you sent

Got the email but still need solution thx

No that doest help and what i thiought was a solution wasnt. I can only get normal keyboard by clicking on keyboard icon and im not getting emails from the forum that i had a reply.other ideas?

it looks like the show keyboard button had beeen turned off under general management Would that be the issue? Pretty sad :( it seems to have fixed it

Note 8 samsung keyboard all of a sudden started showing up in odd configurations never with alphabetical layout I didn't touch the settings and the restore to default is "grayed:" out how to fix dthis it will flip over to alphabet if i hit the keyboard icon in lower left but i have to do it...

i understand but is there a way to skip such things?

My friend got the phone up and functioning bc fortuhere is a two step verification now which was not previously there. When I wanted to go into the play store to put on some apps (I don't buy apps) they wanted verification info. None of this was the case before, Isthere a way to obviate all...

the email address doesn't fit on the line provided. I tried. there is not 2 factor authentication that i know of. i tried putting in soandso@gmail.com. It's too long. I tried putting just his name. i tried the password at the time he go the phone. nothing is working. thx

I have that information. It was given to me by the owner. where is says "or use google account" what do they want? the password to the google account when the phone was originally set up? I HAVE THAT. I also have what is apparently a google generated password from the time the phone was...

I have reset to factory a Note8 but I cant' set up the phone which belonged to a friend because it wants a password when there never was one. Or it says use Google account. Does that mean just his google password or his email or what? The email is too long. What do they mean by use Google...

he doesnt' remember. it's an old phone. Would samsung be able to tell me how to get int? I was able to bring up the screen that download other OSs but not the recovery screen. is that by design do you you think since theh Secure Lock is the problem? I would wipe it clean if I could get in. grrrrrrr

will do. thx

I cannot get into any settings at all or take a screenshot. I read some more. It is the Secure Lock feature. I've watched a lot of v ideos that try to get to Recovery mode but this video is different and got good commnets from people who couldn't get to recovery mode other ways. . It's a...

yes, of course. My friend wiped clean the entire phone, did a factory reset and gave it to me just as if it werea new, but used phone. there was no longer any password associated with the phone. (I was looking at my password manager when it hapened but I cannot even get into my own passwords...

it says it is for security. i have tried every single option to get to recovery screen.. doesn't happen.