Recent content by annamagnani

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    Question note8 wiped clean but can't get into phone to set it up

    i understand but is there a way to skip such things?
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    Question note8 wiped clean but can't get into phone to set it up

    My friend got the phone up and functioning bc fortuhere is a two step verification now which was not previously there. When I wanted to go into the play store to put on some apps (I don't buy apps) they wanted verification info. None of this was the case before, Isthere a way to obviate all...
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    Question note8 wiped clean but can't get into phone to set it up

    the email address doesn't fit on the line provided. I tried. there is not 2 factor authentication that i know of. i tried putting in soandso@gmail.com. It's too long. I tried putting just his name. i tried the password at the time he go the phone. nothing is working. thx
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    Question note8 wiped clean but can't get into phone to set it up

    I have that information. It was given to me by the owner. where is says "or use google account" what do they want? the password to the google account when the phone was originally set up? I HAVE THAT. I also have what is apparently a google generated password from the time the phone was...
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    Question note8 wiped clean but can't get into phone to set it up

    I have reset to factory a Note8 but I cant' set up the phone which belonged to a friend because it wants a password when there never was one. Or it says use Google account. Does that mean just his google password or his email or what? The email is too long. What do they mean by use Google...
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    can't turn note8 off

    he doesnt' remember. it's an old phone. Would samsung be able to tell me how to get int? I was able to bring up the screen that download other OSs but not the recovery screen. is that by design do you you think since theh Secure Lock is the problem? I would wipe it clean if I could get in. grrrrrrr
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    can't turn note8 off

    will do. thx
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    can't turn note8 off

    I cannot get into any settings at all or take a screenshot. I read some more. It is the Secure Lock feature. I've watched a lot of v ideos that try to get to Recovery mode but this video is different and got good commnets from people who couldn't get to recovery mode other ways. . It's a...
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    can't turn note8 off

    yes, of course. My friend wiped clean the entire phone, did a factory reset and gave it to me just as if it werea new, but used phone. there was no longer any password associated with the phone. (I was looking at my password manager when it hapened but I cannot even get into my own passwords...
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    can't turn note8 off

    it says it is for security. i have tried every single option to get to recovery screen.. doesn't happen.
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    can't turn note8 off

    I just saw the screen says "enter password to turn the phone off". That's what the phone needs and wants.
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    can't turn note8 off

    the phone won't power off by hitting the red power icons. without doing the hold power and volume down and then that password screen comes back. why wouldn't it be related to security. i think it wants is for the lockscreen. i never set up bixby but is using that button on the side in...
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    can't turn note8 off

    i took it to my neighbor phd computer science. we did that but we can't get into recovery mode to possibly have to wipe the whole phone clean. it's just stuck wanting a password. the phone which i only use as a browser (no phone calls) won't work because it still wants a password for the...
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    can't turn note8 off

    I have a note8 a friend gave me. I never made a password. Idon't take the phone out. I was using a password on a site and looked at the password manager. For some reason the phone won't let me turn it off. it keeps going back to a screen that says put in password. must be at least 8 letters but...
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    fast charging/charge not holding Note8

    Haven't done the compressed air yet but I think the particular socket of the outlet it was in wasn't holding well. I bought the charger in 2023 and it worked fine. I think it's pretty equivalent. (could post info here. It's UL certified and hasn't malfunctioned.) I think when a game was being...