Recent content by anon(10194295)

Thanks for the info, that is encouraging. I like the LG G5 phone very much but dealing with LG customer service to get information, aarrrrrrrgggh!

Thanks for that. A poster on an AT&T site stated that the update would have to come from LG because, as I suspected, contract carriers do not provide updates to unbranded, unlocked no contract phones because the build for each is different so hopefully LG will come through. LG would do well to...

This is good to hear but does not address whether the unlocked rs988 no contract carrier LG G5 is included. If only LG would clearly address this because so far their responses have been very conflicting, depending on who one speaks with at LG.

Very irritating that LG continues to make this a "security patch" issue when customers are clearly referring to the Android 7.0 update. What puzzles me is that I received the 2017-01-01 security patch a day after I purchased my unlocked LG G5 this month and Google Assistant shortly...

And to add fuel to the fire I spoke with LG customer service today and was told that the unlocked rs988 LG G5, if served by a non-contract provider such as Tracfone (which would apply to me) will not be getting the nougat update. Tracfone rents towers from AT&T but it appears that AT&T will not...

Oops, sorry, accidentally posted twice.

I've only had my LG G5 for about a week and a half and it has performed flawlessly, further sweetened by the arrival of Google Assistant a few days ago via a routine app update. I have decided that this phone will work fine for me, don't need the latest pricey version.

Unfortunately I have spoken with LG customer service and was told that my rs988, unlocked no contract LG G5 will not be receiving os updates. I have found no evidence that the major contract providers push os updates to customers served by no contract carriers but it would be great if I were...

Yes, from all the sleuthing I have done I am certain that the major contract carriers will not be providing os software updates to those of us with no contract unlocked phones, I would love to be proved wrong but so far I have not run across anyone with an unlocked phone served by a...

That seems to have been true for me. I've only had my unlocked LG G5 a little less than 2 weeks, received the 2017-01-01 security patch right after phone purchase and a few days later I accidentally pressed the home key a few seconds and Google Assistant appeared. I'm pretty sure it...

Well, after further consideration it makes sense. My experience may not apply to everyone posting here, but LG, Best Buy and Tracfone have confirmed that the rs988 will not be receiving the Nougat update. Tracfone, like other non-contract providers is obligated to provide my minutes/text/data...

Out of sheer frustration I called LG customer service this morning to see if I could get a straight answer about the Nougat update for unlocked RS988 LG G5 phones. I advised that my phone is an unlocked RS988 gsm served by Tracfone which is using AT&T towers. The customer service rep told me...

My recently purchased unlocked LG G5 is working very well. Although I have received the 2017-01-01 security patch and, to my delight, Google Assistant I have not yet received the Nougat update and after reading the many pros and cons regarding Nougat I am beginning to wonder if I should stay...

Well, my LG G5 is an unlocked GSM, Tracfone is my provider using AT&T towers so I'm guessing technically it's an AT&T issue since Tracfone really isn't connected with Google software releases ??