Recent content by anon(4861525)

This is similar to my experience. I sent my phone to HTC for the purple camera repair and they had it for nearly a month. Throughout the whole process they dragged their feet and never communicated with me when they said they would. One of the worst customer service experiences I've ever had...

I was without my phone for 26 days. I sent mine in for the purple camera problem and they denied the warranty because the phone had been unlocked. They dragged their feet every step of the way and getting any sort of communication out of them took days. The phone was at their facility on a...