Recent content by ashley cox

  1. A

    Amazon Prime Video app will not load/open on S8

    Samsung came back to me today. Just done a soft reset and my you tube and amazon prime now working. Soft reset by holding volume down and power button until it reloads. My netflix is still not working but looks as though a server issue from netflix end
  2. A

    Amazon Prime Video app will not load/open on S8

    I'm having the same issue with Amazon video, you tube and netflix. Hope something gets sorted. Some other forums suggest it is an Samsung update software. I messaged them and no response over 2 days, even when there is a 2 hour response time. Useless!!!! Hope someone can help fix this issue.