Recent content by Ashly825

So I received my checks today. The one was correct and they shorted me on the other one by $34. They were supposed to be for the exact same amount.

I received my 167 emails last Monday and woke up this morning to my 168 and 169s being in my inbox. I was going to go with an iPhone after the second recall but Samsung gave me two free s7 edges to replace my Notes (I had bought the notes on Verizon's payment plan so when they did the recall I...

Call Samsung. Verizon pulled that with me and I wound up with 2 free S7 Edges after calling Samsung. Tell them you want to meet with Steri-Cycle to return it.

I actually made their email address a priority address so it wouldn't go to the spam lol. Guess what I did get today...a return box for my Notes that I returned 3 weeks ago...seriously!

Thank you. They are ridiculous. The right hand doesn't know what the left hand is doing.

Ok so I received my 167 email on Monday. For those who have been through this how long did it take after the 167 for you to get 168 & 169? I called them tonight and the guy claimed that I wouldn't get any more emails and that my check would be here tomorrow by UPS. I almost laughed as he told 3...

How long did it take you to get that email once your phone had been received?

Thank you. I got someone tonight and they said that my refund ticket was started on Tuesday(meaning that my phone has been received). Thank goodness. How long(and please don't laugh) did it take everyone from that point to their check being sent?

I'm sitting here wondering why in the world they can't tell me by my IMEI if my phone has been received. I'm about to get ticked. I chatted with someone this morning and I told them beforehand that I had met with Steri-Cycle and I wanted to know if they had received my phones yet. She said their...

I have a question for those of you who have mailed your phones or met with Steri-Cycle. Did you have to keep up with your phone via UPS website or did Samsung let you know when you called in that they had received it. Every time I call they tell me without a tracking number (ups) they don't know...

The rep should have told you that you would get a shipping confirmation. That means they shipped it to stericycle. I went this route also. My ticket was opened on 11/4 and Steri-Cycle didn't contact me until 11/22 and I met them on 11/23. The 48-72 hours are BUSINESS HOURS = up to 9 days. In my...

My ticket was made on the 4th of November and I didn't meet with the guy from Steri-Cycle until the 23rd. When they say 48-72 business hours they don't mean 2-3 business days, they mean actual hours. So like 9 days. Make sure when you meet him that he gives you the tracking number on the boxes...

That's exactly what I did. I will warn you, my ticket was made on the 4th of November and I didn't meet with the guy from Steri-Cycle until the 23rd. When they say 48-72 business hours they don't mean 2-3 business days, they mean actual hours. So like 9 days. Make sure when you meet him that he...

No I didn't. I signed up to pay monthly with Verizon. That's why I was so ecstatic. I got 2 edges free of charge (trust me, to begin with I was very skeptical). And they are sending me a check for the price difference between the two phones(n7 and S7 edge), the incentives and the...

Yall are welcome. I hope you guys get everything worked out soon. I have my new phones now that Samsung gave me but I have to wait for my n7s to get to Samsung and on record before I start my refund process so I will probably get my check around Easter lol.