Recent content by bedge

Quote from sprint rep: "I have been receiving chats with this issue that they are locked out after the update of the phone as the fingerprint security pass is not working." then, when I asked for the bulletin info: "The information I am referring about earlier is based on my chat experience to...

So, long story, short, device exchanged, got a new s7, 2 weeks later, same thing happened, sort of. It "lost" the swipe code again. Same code, I'm not forgetting it. I know what my code is. I'm not locked out, yet, as it hasn't rebooted, yet. But I can't reset the swipe code. I've enabled...

I've already exhausted the "how do I unlock my device" options and have come to terms with the fact that the last 3 days of setup (about what it takes to get a new device properly configured) have been wasted. BTW, I did not forget the swipe code, that seems to be the device's job. I wanted to...