Recent content by beetmonger

Well color me shocked. Received a replacement tablet from HTC against all odds. I guess third time's a charm.

I've actually had good experiences with Motorola and Samsung. Never tried RMA with Asus phones, but haven't had problems with getting motherboards serviced. And from what I've read, Google replaces overheating Nexus 9s without hassle IF you bought it direct from the Play store. Sent from my...

TL;DR version: don't buy a Nexus 9 from anyone but Google unless you're prepared to deal with the Kafka-esque nightmare of HTC's "support." While I don't post much (ok, never, but I've been lurking for years), I thought I would share my experience with HTC's support as a cautionary tale. I...