Recent content by bhvol

Update on my efforts to get a replacement or return: 9/13 Essential tells me I will get a replacement due to screen response problems within 7 days. After two weeks, they never even contacted Asurion. Asurion takes over and tells me that it will take 5-7 days to be shipped since it was on...

Re: Google Pixel 2 and Pixel 2 XL Pre Order Thread I ordered at 1:29 EST and got Oct 20 delivery. Odd thing though, my google cards in Inbox is showing shipped? XL 64GB Black

I started an exchange process on 9/13 with Emily that never happened. After emailing three times and then posting on Twitter, I got contacted by Asurian. They still have not sent me a replacement. They told me it may take 7-10 days to send the unit out. No guarantee that it is not a...

I am really on the fence on this one. I too have had a few problems with mine that have been really aggravating. Not having any touch screen capabilities when an alarm is going off first thing in the morning was no good... Now I have a claim going with Asurian and hope the new unit will be...

Well I knew this might be too good to be true. I emailed back to Emily at Essential twice to see what the status was from Asurian and got no answer. So I then tweeted Essential since they seemed to be replying to problems. Next thing I get a tweet from Asurian to DM them and let them help. As...

So I reported this thru the support email portal and got an email back that they would be sending me an exchange unit within five to seven days from their partner Asurian. I am surprised by this for sure.

I thought the answer for the camera problem was good and bad. Good that they recognize and admit there is a problem and are not happy about it, but bad since they claim to have fixed some of the problems. I am not sure we would all agree that much has changed. The charging plate needs to...

For the second morning in a row I cannot turn off the alarm. It will not respond at all to my touch. I have to turn off the phone to silence. Can’t even turn volume down

Worked-thanks!

Anyone tried Android Pay? I have tried three times at Whole Foods and it will not work

I got mine this week and was surprised at the lack of att bloat. Only four extra apps including the main att app for bills/statements, etc.

You still liking yours? Description says "no voice over LTE"?

I really haven't found much to complain about. I would like to see more apps use all of the screen. There is no perfect phone and not everyone will like the Essential phone. Different strokes... I agree with others that software updates are needed for the camera. I haven't been able to test...

Me too!

Has anyone received the camera? No luck trying to get an answer from support.