Recent content by BigBlueEdge

My phone repair by HTC was successful. Sent it off on Friday the 2nd and got it back yesterday (13th). The camera issues have been fixed. The phone takes good pictures in low light situations again now. And when I turn the camera on and set the phone on a table the screen is mostly black. No...

Yeah, wow, that sounds like an ordeal on the phone. Glad you held your ground when they didn't give you what you wanted. Your solution sounds innovative... post some pics of the ice pack setup. :p

Couple of nicks is probably not a worry. If it was dropped and a corner was dented in or there was a noticeable dimple in the back from hitting something while in your pocket then maybe they'd throw a fuss. Mine had a couple small, light scratches on the back and one corner slightly dinged from...

Looks like HTC is owning up and doing the right thing. I called support (866-963-0953) Friday and all I had to tell them is "I have an HTC One M7 with the purple camera problem." They immediately got me set up with a repair order and provided a free 2-day UPS shipping label to return it. They...