Recent content by BLW#AC

Virgin Mobile Samsung Intercept now functioning-- 3G Raleigh Durham North Carolina After two weeks of waiting, my 3G service now works well. Apparently, the software upgrade that they've been working on is complete, but I had to call Technical Support (877-600-8065) to have them reset my phone...

Just called Virgin Mobile They told me that they hoped to have the nationwide problem resolved by the end of the month but that they couldn't make any promises.

Customer Service expects 3G to be running by midday today. This is according to Carlos. 888-322-1122.

By the way, you can complain to the FCC about the Virgin Mobile 3G service outage with the following link: esupport.fcc.gov/complaints.htm?sid=d1e419&id= or go to fcc.gov, go way down the page on the left to "Consumer Center," and then click on "Filing Complaints." Select "Wireless telephone,"...

3G Virgin Mobile service still down in Raleigh/ Durham NC area I called last night (Monday, March 21) about 6 p.m. The rep said that service had been down for a week but that they expected to have it up within 24 hours. I just started service on Friday, and it would have been nice if they'd...