Recent content by Bob OW

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    Samsung Galaxy Tab 3 recovery issues

    No. They have added Apps/games whilst in store. This unit is a store demo unit. Normally you can delete what a customer adds but they are greyed out & unable to be deleted.
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    Samsung Galaxy Tab 3 recovery issues

    Yes & still the same with the exception of speed being ok. Cant delete applications as all are greyed out when you try to delete. Hard reset menu still moves by 2 lines at a time. Soft reset still greyed out.
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    Samsung Galaxy Tab 3 recovery issues

    OK, turning off the Developer setting altered speed back to normal, even though no tabs under it were clicked. Still unable to remove any of the other programs though which is still a concern as we want the unit back to factory settings...
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    Samsung Galaxy Tab 3 recovery issues

    Still the same, very slow. This is something we have not encountered before. We tried to restore via the software soft restore, but all options are greyed out. Programs the customer have added also cannot be uninstalled as they too are greyed out when we try to remove. Add to that the problem...
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    Samsung Galaxy Tab 3 recovery issues

    Can you please advise how to boot in to safe mode?
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    Samsung Galaxy Tab 3 recovery issues

    The device is running very slow, like in s....l....o...w m...o...t...i...o...n. The tablet needs to be wiped for re-sale. Have just tried wipe cache partition. Device is still dead slow.
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    Samsung Galaxy Tab 3 recovery issues

    The cursor will only move 2 lines at a time instead of one line at a time.