Recent content by BOZG

A bit late to the party but a workaround is to download the file, open Word and then open the file through Word itself.

I brought mine to the local Samsung service centre. Picked it up again yesterday and they had basically replaced the watch.

Did it stop immediately after you reinstalled or did you have to restart the watch too?

No idea to be honest. I've only just got my watch so it's still under guarantee for a long time so I'm not so stressed. I'm planning on at least waiting until the next app update on my phone to see if it happens again / double check that it is the app causing before contacting a service centre.

Sorry, I forgot to reply sooner. Everything was working fine until this morning when the same issue re-appeared. Reading through the forums here, I see that the Gear Manager app was updated recently. That's twice now that this issue has emerged for me on the back of an update.

Turn off the watch. Hold down the power button until you see a Samsung bootmenu with "Rebooting...." underneath. You'll then be brought to "Recovery Mode" with four options - Continue, Download, Recover, Power Off. Press the power button until "Recovery" is highlighted and then press and hold...

I've just realised that I'm an ***** / Samsung's instructions are terrible. I decided to google how to hard reset a Gear S instead of using Samsung's instructions and discovered that I have to hold down the power button in the recovery menu. Factory reset the watch and so far, it appears to have...

When I tried to do a hard reset, it did nothing and just rebooted as normal. I can't access the Download option from the Recovery menu either so I can't try to reset the ROM by flashing. Contacted my local Samsung support and all they could do was suggest bringing it to a service centre. I'm...

Have you tried to reset yours?

I'm having the same problem. It worked fine until I updated the Samsung Gear Manager app on my phone.