Recent content by brennie007

I did this as well, with tech support and on my own. It doesn't resolve the issue.

The phone? I did this, and nothing appears.

Same also, didn't help.

I also have this same issue and have tried every one of the resolutions mentioned here. Samsung is bringing my phone in for the second time, first time for this issue. The USB connection w computer worked perfectly prior to the 1st Samsung repair. Some of the data won't back up to the Cloud...