Recent content by BrockN

I think my point is that this is a common response by HTC. I saw a discussion about launching a class action suit against them over exactly this... wish I could find it again as I'd like to look at it more closely now that I've evidently run out of discussion with HTC. I'm sure many repairs...

The down volume button quit, everything else works just fine. And evidently the button is not a replaceable part, so blaming 'water damage' to weasel out of their warranty commitment is the best way to avoid a more costly replacement. Knowing for a fact that the phone was never wet - from the...

I beg to differ. It won't be instant, but moisture will eventually react with the sensor. You can rust metal in a humid environment that would see no damage somewhere dry. As well, some integrated chips are built from a material that absorbs humidity... they have sensors on them to ensure...

roflwaffleton: They're claiming water damage to avoid doing anything at all. As soon as there is any sign of water, they throw up their hands and simply refuse to do anything. In this case, even if there was a sign of water, the phone operates 100% as expected, except for the switch. Unless...

Well, regardless of the features or technology offered by HTC, my experience with them as a company is exceedingly poor. How many people have had a phone fail, sent it back for warranty work, only to get the 'BER = Beyond Economic Repair' response? The phone in question was NOT dropped in...