Recent content by Butch Jerez

Re: s6 randomly shuts down after a period of idle. power button doesnt work. i forgot to tell you guys. the new 64 gb s6 was superb. runs silky smooth. battery lasts for a day and half of normal use with the screen on full brightness. i noticed that the android version is 5.0.2. it has no...

Re: s6 randomly shuts down after a period of idle. power button doesnt work. samsung finally admitted that my phone has a faulty motherboard and lcd screen. i received a brand new phone last week wednesday. they even upgraded the phone to 64 gb so i can tell that it is a new one ( the former...

finally, samsung called me up and acknowledged that the motherboard and lcd screen has to be replaced. then they will send back the phone to me. i told them a big NO. considering the time, effort, stresses both financially and mentally, i will only accept a brand new phone. will post again what...

service center said they dont accept mobile and tablet anymore. i showed them my videos and they said it is a motherboard problem. i called up samsung and they told me the person at the service center is not a qualified technician. i dont know why they bother to put him in frontdesk of the...

so the said phone is sent to samsung service center. after a week it came back with the response: cannot replicate problem. i tested it again, the same problem is present. i called them back again, this time i want a replacement phone. they said that it will be taken to a case manager for...

s6 randomly shuts down after a period of idle. power button doesnt work. brand new s6. out of the box i plugged it on my laptop while i used smart switch to transfer my contacts. i left it for about 2 hours to charge and found it later dead. power button on right side doesnt work either. i...