Recent content by caddyescalade

Currently on the Samsung website if you purchase a Note9 you get the duo wireless charger and a case for free. I am not sure if this is just a samsung.com offer or if you can get that promo by purchasing somewhere else.

I was told as well it would be escalated and that I would be receiving an email from them. I have been told twice now that the email would be coming and I have yet to receive it.

Is there anyone on here that pre-ordered from Sam's Club that was able to get approved for the promotion. I called the promotion hotline again and they stated the issue is with the reservation email that Sam's Club sent me upon pre-ordering. They claim there is nothing in the body of the email...

Yes I pre-ordered on 8/10 from my local Sam's club.

Yes the day I picked up my Note9 I installed the shop app and went through the process. It told me my phone was eligible but it still wanted a proof of purchase. I uploaded my purchase receipt and 3 days later I was denied. I then resubmitted with an upload of my receipt as well as a screenshot...

Anyone here having issues with being denied for the headphones by Samsung? The first time I submitted it said my phone was eligible but I had to provide my receipt. I was denied because I didn't purchase between 8/10 and 8/23. I was able to resubmit with a picture of my pre-order email and...