Recent content by Cameron Martin1

Ok, so it's now fixed on my T-Mobile LG G5. Idk if it was the newest update or my factory reset. Or maybe it was a combination of the two. I just know that I updated the app, and it was still maxing out at 480p. Then I did the one thing I hadn't tried, because I hate doing it, a factory reset...

I've done that repeatedly. Doesn't work.

Both. And they responded to my email, the one with proof it's not my device that's the issue. Just blew me off again. This is such bull.

Thanks for the suggestion. I wasn't going to, because even on the desktop version in Chrome I wasn't able to select a resolution before. Then suddenly today I'm able to. So I took a screenshot, showing 720p 60fps available in one of KYRSP33DY's videos, and that the YouTube app still showed 480p...

I got a screenshot and sent it to Google. As soon as they had it they said it must be my device, because the other phone showed a higher resolution. That was the fu¢king point of the screenshot. They completely blew me off. Btw, update 11.25.55 fix this for anyone? Not for me on my LG G5...

So, I sent a report in via the email option under "Help and Feedback" in the YouTube app. For some reason went directly to Purchase Support. They said they can submit the case, with all information I've provided (including this thread), to their specialists. I just need to show...

My average on my T-Mobile LTE is 35 ping, 65 down, 15 up (megabits). I can watch 1440p Unbox Therapy videos just fine. Most videos, the vast majority of my subscriptions, are limited to 480p. It seems to be an issue with this version of the YouTube app. I can't say for sure though, as it's...

Also, accessing the website, be it the mobile version or the desktop site, doesn't help. I can't even manually select a quality.

I'm on T-Mobile with my G5. Binge On is turned off

Anyone have any luck on a fix yet? All data limiters are disabled, all software is up to date (multiple times over) , all cache and data has been erased and reset. OnePlus 3, LG G5, LG K8, and Samsung Galaxy S7 are some of the devices known to suffer from this issue with YouTube version 11.23.56

Well, ****. Idk.

I don't mean to be a jackass, but knowing what phones aren't affected doesn't help.

It seems to only be affecting a small handful of devices. I saw a post from last month with someone having the same issue on the S7. This has happened a couple times in the past as well. An update comes out, and suddenly a group of devices, usually the newest flagships from what I've seen, are...

I've removed and reinstalled all YouTube data. Issue remains. It's most videos. I just got my LG G5. Was using the HTC One M8. On the M8, I had no problems. Videos I watched in 1080p on the M8, only show 480p on the G5. Some channels, Unbox Therapy, MKBHD, ShadowBeatzInc, they let me go from...

Problem persists in safe mode. Sent Google an email through YouTube feedback. No reply