Recent content by can83

  1. C

    Screen ALWAYS goes black when on call. How do I keep on?

    Thanks for your help. Appreciate it!
  2. C

    Screen ALWAYS goes black when on call. How do I keep on?

    I've looked at every possible setting - it seems the 'keep phone on' and 'proximity sensor' settings were all removed in the lollipop 5 update. Maybe I should roll back my OS?
  3. C

    Screen ALWAYS goes black when on call. How do I keep on?

    No screen protector or case on my phone. I just tried the light sensor and it seems to be working (it says 1 or 0, changes when I cover the sensor every time). The screen timeout is at 10 minutes. On a call, the screen still dims after 2 seconds but only goes fully dark at 20 seconds. Still...
  4. C

    Screen ALWAYS goes black when on call. How do I keep on?

    B.Diddy - you are an (almost) genius. I did have a power saving mode on but forgot about it since it was months ago. I turned this mode off and the screen stays on longer during a call (exactly 20 seconds) but still goes dark. Making progress.... Grim - I tried the diagnostic tests and my...
  5. C

    My phone always goes dark when on a call. How do I keep screen on?

    Thanks for your reply. No screen protector or case on the phone. I've tried booting it in Safe Mode (where all the apps are disabled) but the problem persists. I also downloaded a proximity sensor testing app - which appears to show my sensor can read when things are close or far away. When...
  6. C

    Screen ALWAYS goes black when on call. How do I keep on?

    Crazy - I tried Safe Mode and it STILL goes dark when on a call. All the apps are disabled and the problem still occurs. The screen always stays on for 2-3 seconds, then goes dimmed for 2-3 seconds then goes completely off. If I wait too long to wake it, the phone locks and I need to unlock...
  7. C

    Screen ALWAYS goes black when on call. How do I keep on?

    The app seems to show the sensor working. When I put my phone 2 inches or closer, the app shows a 'NEAR' status, when further than 2 inches the app shows 'FAR'
  8. C

    Screen ALWAYS goes black when on call. How do I keep on?

    Thanks again. This problem has always be here, even before downloading many apps. I fear a reset but will soon I guess. Can anyone think of any apps that might keep the screen on always?
  9. C

    Screen ALWAYS goes black when on call. How do I keep on?

    It doesn't disconnect the call but I need the screen on for multi-tasking. This is my work phone and I am frequently looking at documents when talking and having to tap the screen every 2 seconds makes reading very tough.
  10. C

    Screen ALWAYS goes black when on call. How do I keep on?

    Thanks Javier - my issue is the Alpha forum has so few visitors I fear my post will get lost. But here's hoping. Grimwwald, the screen automatically turns off if face down or face up. The screen time duration is set to 10 minutes, seems to make no difference when on a call. Is there not a...
  11. C

    My phone always goes dark when on a call. How do I keep screen on?

    My Samsung Galaxy Alpha (Lollipop 5.0.2) screen always goes black during a call. I often have conference calls with the speaker on, I rarely actually hold the phone up to my ear. When the call starts, the screen almost immediately goes dark and I have to tap it every couple of seconds to keep it...
  12. C

    Screen ALWAYS goes black when on call. How do I keep on?

    Thanks for your reply. I do not use any type of screen protector or case on my phone.
See more
COMPANY
RESOURCES
FOLLOW
Top Bottom