Recent content by charcarr1

I was only given the option to open in safe mode once but I didn't know what to do once there. After awhile it froze there too.

To expand - Whenever I try to access anything I get a message that says "launcher not responding," "google+ not responding", "messenger not responding", etc. and then cannot access anything on the phone. A couple of days ago the image on the screen started freezing and then kind of splitting...

Any suggestion on what to do next? I think I may have replied to the my comment instead of yours before. I'll repost. thanks for trying to help. Now I can open some apps - like facebook, Kindle, etc. but if ever I try to open something related to google - maps, dialler, photos, etc. - I just...

Hi, thanks for trying to help. Now I can open some apps - like facebook, Kindle, etc. but if ever I try to open something related to google - maps, dialler, photos, etc. - I just get a plain white screen. I can leave that screen and go back to my homescreen but if I stay I get the 'not...