Recent content by Cheryl Schultheis

The paperwork we received clearly states that it is not insurance for one. And it was explained to us that we could continue to use the plan even after a replacement was given. Perhaps the replacement is generally a refurbished phone not a new phone, but it does not say that in the initial...

I bought the HTC One about 4 months ago at Best Buy and purchased the 2 year Geek Squad Protection. And just like a lot of you I started having problems with the camera soon after. I took the phone to Geek Squad and they said they could back order a new one, approximately 21 days wait, and I was...