Recent content by chrisj979

Re: E:failed to mount /preload (no such file or directory) Thanks itguyjax8430 My KNOX shows 0x0, is there a way to remove the custom recovery or should i just go to the Samsung Service Center and tell them I'm having "connectivity issues" and get it replaced?

E:failed to mount /preload (no such file or directory) I just bought this Note 4 and I am doing a factory reset but I get this error when I choose wipe data/factory reset. My phone shows as follows -- preload checkin... E:failed to mount /preload (No such file or directory) Data wipe...

I just spent HOURS on Google trying to figure this out. More than likely this is the answer, somehow your Qualcomm Modem settings got changed. If you are using Android 4.3 open the dial pad and dial *#0808# Android 4.2 *#7284# then under Qualcomm USB or USB settings it should be on MTP or...