Recent content by CindyT5727

I just got off a chat with Samsung and they told me there is nothing they can do. I am pi**ed as I lost photos and music. The music can be resynched but the photos are lost forever. Guess I can't trust my phone. :(

My S7 doesn't have Smart Manager on it so I have a different problem. :(

I just returned from a trip and my photos were on my phone. There was an update for the phone and I did it and POOF - my pictures disappeared as well. Not all of them, just some of them. I installed QuickPic but that did not make a difference. I do not want to do a factory reset. Help!