Recent content by claudiamota

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    Why isn't Google Play updating my apps?

    Yes I do have most of my contacts on my google account. Helium might not be an option though, since it requires a download from android...and google play is not working.
  2. C

    Why isn't Google Play updating my apps?

    ...:( dear me...ok. I'll try that. I just never synced or backed up before how can I do that in a simple and effective way? Given that my desktop software for the phone never got installed (due to unknow errors).
  3. C

    Why isn't Google Play updating my apps?

    Nothing. It didnt work.
  4. C

    Why isn't Google Play updating my apps?

    Tried. Also didn't work...
  5. C

    Why isn't Google Play updating my apps?

    Did not work unfortunately...
  6. C

    Why isn't Google Play updating my apps?

    There is a step where you need to press the volume up+power button (the so called red triangle screen), and my phone isn't going past that step. Buttons flash, I release the buttons, nothing happens. I ended up holding till forever and the phone restarted after 10 seconds.
  7. C

    Why isn't Google Play updating my apps?

    I am a silly woman. I found the model name its "HTC One S"
  8. C

    Why isn't Google Play updating my apps?

    Well...this phone was given to me out of the box (bought in europe) but has always worked super well. I'll try to look for the model. In the meanwhile, I have tried for the last hours to clear data and cache on the download manager, but it,s "computing" for hours now... :(
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