Recent content by clm2320

"How are you opening the phone?" I do not understand the question. I connect my phone to the pc via a USB. MS Photos automatically opens with the "import" routine going. On the phone I also drop down the notifications and tap the USB icon. It gives me a list of things for which I can use...

I have a Galaxy 7 Edge. When I use a USB cable to attempt to transfer images into my desktop PC running Windows 10, a screen pops up on the PC that says "Looking for new photos and videos". It eventually finds them. BUT - I want to see "old" items as well as "new". How do I prevent my...