Recent content by Colo_JW

Resolved my issue, apparently I did not have enough storage space for the decrypt to work. After deleting files off my tablet I was finally able to get the decryption to work. Maybe if you check your storage space and delete some files the decrypt option will be available? As a data point, I...

Running into a similar issue, cannot update because of encrypted device but I do have the decrypt option. After typing my password and watching the tablet reboot and attempting to update again, I find that the device is still encrypted. The Security tab still shows the device is encrypted...