Recent content by computersoc

I'm thinking it is heat related too, because it was doing it multiple times last year when I was on vacation and taking a lot of pictures and using Google Maps a lot. Now it does it about once a week.

LG should fix it out of warranty. Contact LG USA support and articulate that you're having the bootloop issue which has been widely reported to them.

Oh ok, I didn't know if there was one on the phone, since someone could just swap the battery. I saw that one before. I know some phones they're actually on the phone itself.

Where is the water damage indicator?

I hope it's a later version serial number that doesn't experience the problem, unless they all do? Here's what they said (and then separately when I asked if it's new, used or refurb, they said new): "This model is a non-U.S. model but we would like to help. As long as the device does not have...

They said it will be replaced with a new device.

Close the thread, I have the answer! Contact LG USA support via their online chat. They will replace mine with a USA version for free, even though I have the H815 international version I bought on ebay. Other support methods for this particular model may fail, so use the online support. If you...

How can I try it? I'd like something short term to backup some data. The freezer method is hit and miss.

When you get a chance any fix would be great. I hope to make this phone work since my LG G4 died and I can't afford a new phone now. I haven't had much luck with Androids. Thanks!

What version phone do you have? Also can I just replace the motherboard myself if that's the bootloop issue, or is it difficult and/or cost prohibitive? I didn't see it mentioned in this thread but someone on another website mentioned they turned some cores off so it wouldn't overheat, and...

Went to ATT looking for a new phone and someone in there had a G4 and was asking about the same issue. I should have paid another $200 and got it through ATT, this way at least I'd have a warranty. Nobody answered about my H815, so I'm guessing I don't have a warranty from the manufacturer...

Any suggestions on what I should do with my international version in regards to the warranty? I doubt LG USA will cover it.

Also odd how I've used this phone since Thursday and haven't had the issue. I haven't used this phone in a year, and it was happening daily, if not five times a day before I bought a new phone (which is now dead). Maybe I should splurge and get the extra warranties since I've never had good luck...

Not sure about the SD card setting. If need be, I'll use my old phone to take pictures of my LG G4's screen shots. For the warranty, should I just call LG USA and have them tell me what country warranties my phone?

Can you give me the directions to fix this? My LG G4 died so I'm back to my SG S4. Thanks.