Recent content by CrazyJo82

my grandfather ended up getting it looked at and they reloaded the software... everything wiped.

is it normal for it to take 5min to load?

That's what I want to avoid... there are a few pictures that I don't know how to get off the phone. I downloaded Kies... but it said the phone was password protected. Does this 30 sec video help? https://youtu.be/QxSJsrlxWAg

My grandfather gave me his Note 3 phone to fix because it stopped working (and this is not helping in convincing me to use Android). I've googled online try recommended method but nothing worked. The phone boots without issue, you see the Samsung screen loads but it takes 5 minutes... Once...