Recent content by Daniel Biehl

I called and they told me they still couldn't cancel the pre-order on Tuesday and that they were going to put in another elevation ticket with a 24-72 hour callback. I said that wasn't acceptable and asked to speak with a supervisor, who was able to cancel the order for me pretty much instantly...

All that did was grey out the button for me so I can't press it again and I got an email saying "The recent request to cancel preorder [order number removed by mod] for LG G4 (Metallic Gray) was unsuccessful. "

Exactly. Would have loved to have had the phone today on release day, but it looks like I'm not going to be able to get it until next week at the earliest.

Definitely. Let me know how it goes. Hopefully someone can figure out to just delete the order and prevent somebody from putting a phone in a shipping box before it's too late.

Feel free to try. I called the number listed in the email and was told that it couldn't be done at this point since they now have inventory.

I've used the AT&T chat and called the Premier number. AT&T chat said they couldn't cancel it and they weren't sure why. Premier gave the excuse I listed above. They said it would likely begin shipping out either today or on Monday since they have the stock now, but once they have the stock...

I'm in the same boat except that it's in stock at my local AT&T store. Problem is, they won't let me cancel my pre-order even though it's still listed in back order. They say if I want to cancel at this point, I have to wait for it to ship and refuse the shipment. Their only excuse for why they...

I found out the phones are in-stock at my local AT&T company store. I tried to cancel my pre-order so that I can use my upgrade on the phone, but AT&T refuses to cancel my pre-order even though I'm still listed as back ordered. I called the number they emailed me to cancel as well, and she said...

Pre ordered the plastic back on the 30th. Just got this email. I really hope they're being overly cautious with their estimation. "Unfortunately, the items below are backordered. We apologize for this delay, but we expect to ship your order by June 27, 2015."