Recent content by DanO197

Sorry to inform you, they aren't/weren't helpful at all. Like I said in my post, above.... ....so going to the AT&T store (my carrier) only got me the 'well, did you buy insurance?' Specifically what happened....I walked into my local AT&T store. I explained the problem and they said 'well...

Matt K5 I went through the same difficulties. Jut keep trying, or if you live near one of their repair locations make a visit. samsungsupport dot com forward slash customerservice for locations

Would like to win one of these....

Hey Denise, Well, I bought my phone through Best Buy, so going to the AT&T store (my carrier) only got me the 'well, did you buy insurance?'...so no help there. Samsung gave me a choice to either mail it in or bring it to one of their repair /customer service facilities. The only one close to...

Oh yea, absolutely right. I've had my Galaxy Note 4 since February 2015, and about 4 weeks ago I thought I started seeing something on my screen, and now I definitely can, no question about it; I have burn in, and its of the text screen - I can see the keys of the texting keyboard and the text...