Yes, the update is out for US Cellular to bring you up to Android 4.1.2. You can try to get it OTA, but the servers are busy. It's easiest to get it from here:
SAMSUNG
Enjoy!
That did it! Sound is restored!
I wasn't able to get the OTA update (servers all busy), so I got it from the Samsung website (linked from the uscc web page, so it's official):
SAMSUNG
Enjoy!
I talked with US Cellular support a couple days ago, and they reported that they had not heard of the issue, but the tech I was talking to also happened to own a GS3 and be a netflix member. He downloaded the app and - no sound. So they have an onsite stock device exibiting the problem. He...
Well, I reached out to Netflix support tech support and they were much less helpful this time...
First I had to explain to them the concept of upgrading to Jelly Bean... and it went downhill from there...
She ended up saying I need to have the phone reflashed by USCC, "no biggie"...
Sigh...
Did the Over the Air update this morning, same problem.
Called Netflix support and reported it. They upped the issue to 3rd tier support, which is going to review it and claims it should be resolved within the hour... We'll see...