Recent content by davidayud

  1. D

    1st message on Whatsapp has no sound, then normal

    I saw 2 backups but the Whatsapp file had 7 I think. Anyway, the reason it didn't restore was because I was not signed into the email attached to Whatsapp (I don't do email on my phone and it's a gmail account that is dedicated to Whatsapp). So I had several messages sent to me and all came...
  2. D

    1st message on Whatsapp has no sound, then normal

    Ok, I got the backup to work. My friend sent me a message and it can through fine but it does that sometimes so I will wait until tomorrow after a few different conversations to see if the sound comes through all the time. Thanks.
  3. D

    1st message on Whatsapp has no sound, then normal

    Ok, I performed both of these. Now whatsapp is saying it cannot restore my chat backup form google drive. I copied my whatsapp folder to my computer so I have that. I also believe there is a local backup on my phone. I went to google drive and the file exists but whatsapp is not restoring it.
  4. D

    1st message on Whatsapp has no sound, then normal

    No, I have not tried doing that and that was not suggested to me by Whatsapp. I have thought about doing it but I fear of losing my chats even though I back them up daily. I am also going to wipe the System Cache Partition that you recommended. I will be doing this later and test it out...
  5. D

    1st message on Whatsapp has no sound, then normal

    Ok, I went to Settings, Apps, Whatsapp, Battery and I turned off the switch for Optimize. However, there is still no sound for the 1st message.
  6. D

    1st message on Whatsapp has no sound, then normal

    How do you do that? Put app to sleep switch on for Whatsapp?
  7. D

    1st message on Whatsapp has no sound, then normal

    I have 4 options for the battery: High Performance, Optimized Medium Power Saving Maximum Power Saving Mine is set to Optimized.
  8. D

    1st message on Whatsapp has no sound, then normal

    I tried all of those. I even reset the Whatsapp notifications also. The cache partition was the Whatsapp cache yes? If so, I did that.
  9. D

    1st message on Whatsapp has no sound, then normal

    I have a Samsung S8 Active. I have had several Whatsapp updates and at least one Samsung update during this time period.
  10. D

    1st message on Whatsapp has no sound, then normal

    I have had Whatsapp on my phone for years and this problem suddenly popped up. I sent Whatsapp screen shots of all my notifications and settings and they have not provided a solution. I am missing text messages and Whatsapp calls because of this problem. I have the original Whatsapp.
  11. D

    1st message on Whatsapp has no sound, then normal

    Whenever I receive a new message on Whatsapp in a new conversation there is no sound or vibration notification. All I get is the pop-up. If my contact sends a 2nd message soon after then everything is normal, I then get all notifications. If I wait 5 minutes after ending that 1st conversation...