Recent content by DC1967

Finally received a response from Samsung which was pretty much what I expected. No admittance of responsibility for completely stuffing my Galaxy S5 but a useful walk through for factory resetting the phone. Thank you for your email. Your customer reference number is 211******3. I apologise...

OK, so I decided to factory reset my Galaxy S5, a little drastic since I've had it for nearly 12 months. Backed up the phone to MacBook Pro through Kies, then did complete factory reset and recovery from Kies to reload APPS etc. Phone is now charging over USB through MAC and will keep you...

Very Strange thinks happening since update. Phone now won't charge when plugged in to MacBook Pro, it used to, shows the charging symbol but battery life is falling with no usage. Looks like I'll have to back it up and do a factory reset.

Proving quite tricky at the moment, phone plugged into charger and showing the charge indicator at 0%. Phone now just totally died even though plugged into charger. Screen very hot. After a total of 3 hours after removing from charger this morning at 100% charged, the phone is now dead..... Now...

Hi All I recently updating my Galaxy S5 to Android 5.0 (Lollipop) and since then have being having problems with the phone overheating and draining the battery. I fully charged the battery and within 2 1/2 hours the phone went from 100% battery life to 8% without me using it. The phone itself...